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estoy tratando de comprar unos zapatos, pero he escrito n veces y no ha sido posible por lo dela consignación no tengo tarjetas debito- credito me pueden informar cual seria la forma de pago. gracias,
firstname.lastname@example.org. teléfonos 573125493234
Dear sir/madam, almost common payment methods are available on our website.
More details about payment, please refer to the link:
You could also learn how to proceed the payment by each payment method via beyond links.
We also have listed the available bank cards on our website at the bottom bar on our webpage. Please kindly check it.
And cash on delivery is available on our website but only to Saudi Arabia, the United Arab Emirates, Kuwait, Oman, Bahrain, Singapore, Indonesia, Thailand, Philippines and Malaysia and only for products labeled with the COD tag.
Please visit https://www.newchic.com/cash-on-delivery-(cod)-faq-hc108.html for more information.
To place an order, please refer to the New user guide below for more guidance.
Any question, please leave a message here or contact our customer service by the link: https://www.newchic.com/Contact-Us-hc10.html
Product doesn't fit. No return info included in package. How do I return?
Dear sir/madam, thank you for your order and sorry for any inconvenience caused. For returning an item, please contact us via these links:
For personal computer:https://www.newchic.com/Contact-Us-hc10.html
Before returning any item, please contact us because we will not accept items sent back unless you have already arranged to return it to us. More information about return and refund please kindly have a look via this link: https://www.newchic.com/return-and-refund-hc162.html
Please kindly notice that due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on earrings, lingerie, underwear, swimwear.
Hope you will solve your problem soon.
My order number is missing i check my online status about the product that i order last check it was shipping now i check my order is lost and the history of shipping is gone
Dear sir/madam, we can not find your order here with no information. If you want to check your order status, you can contact us here by checking this link: https://www.newchic.com/Contact-Us-hc10.html and provide us your invoice number, or the registered email address when you placed the order. We will do our best to help you find out and track your order.
Where is this Item being sent from? As a first time buyer can i get a discount code?
My email is email@example.com
Dear sir/madam, the product is made in and shipped from China.For first time buyer on the app,they will have 20% coupon while for the first time buyer on our website, they will have 15% coupon.When you check out the order, you will come to any other check out page. In that page you will see a order summary in the right top side of the page, choose coupon that you want to apply and click the apply button. It will be applied successfully.
I FOUND DIFFICULT TO MAKE AN ORDER ON THE LINE...IS THERE A TELEPHONE TO CALL YOU
Dear sir/madam,When you find an item you would like to purchase, please select:
Then click “Add to Bag”. If you want to purchase more products, please continue your shopping and repeat the same process. If you only wish to buy a specific item, just click “Add to Bag” and click"continue checkout" to go straight to the checkout page. Choose shipping address/shipping methods/payment methods, checkout your order and complete your payment.
If you don’t know how to buy,please refer to the New user guide below.
If you still can not place order by following the guidance, please screenshot the problem and contact us.
Or contact us via live chat :We are 24 hours available.
Or call us by Phone: +00852 -81931379 (Office time: 9:00am to 6:00pm GMT + 08:00)